resolved CardUI issues

[Muchi 4]

Hi all,

Having issues since the recent patch with the Card UI. The window is selectable, but options are not clickable (ie. "-", "X" and the drop down box does not work).

Have already done the following:

- Deleted UI & UInori folders, and clicked the "Check Files" option

- Completed a fresh re-install with the latest v06022018 client.

Any ideas on a fix?

 

[Raymonf 139]

That looks like a graphics card issue?

[Sky 561]

Mhm. It seems like a graphics card issue. Try updating the driver. 

[Muchi 4]

Thanks for the reply guys, updated my graphics driver to the latest patch. Still to no avail, issue remains.

I'm thinking it may have happened after i purchased some Secret Cards off Marketplace? I've done CI but haven't actually rolled for any yet, which leads me to suspect that to cause the glitch.

[Ricardo 22]

The cardUI glitching out is a known issue when playing on different resolutions. 
I'm not sure on which resolution you are playing at the moment, but try the default and let me know how it goes.

[Muchi 4]

Tried the default resolution, same issue:

-forgot to mention i'm playing on Windows 7 Home premium

Edited June 30, 2018 by Muchi

[Muchi 4]

Logging onto an Alt account, and no issues to be had.

Confirms the issue is account based.

 

[Claude 8]

Just an idea, go into Options (O) -> UI tab and click the blue button Default. That should reset everything. 

[Muchi 4]

Appreciate the help! Unfortunately, didn't fix the issue. Purchased a skill card to see if updates in general. Looks like it updates, just not responsive.

[Nessie 317]

That's sooo weird o_O

[Sky 561]

Hmmm... this is very strange. We're actually out of ideas right now. Haha. 

[Muchi 4]

Ended up doing a full clean and upgrading to Win10. No longer have the card issue, but now have the Win10 "freezing randomly" issue. Thanks for all the help :)

[Ricardo 22]

Good to hear that the issue has been resolved, if it ever happens to re-occur feel free to open a new topic.