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Titania pet cant be leveled up

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Alright, so my homeboy Gado bought a Titania set for 13900 myshop points. When he bought the set his pet was a simple Titania (without the "E1") as he didn't receive it in a crystal. I remember I bought my Afrit pet from a set too, but that one came in a crystal... hence it got the "E1" name, therefore I can level it up. 

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If something can be done about this, Gado would very much appreciate it.

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Yeah had the same problem with my pet. I just asked Raymonf to please fix it on discord and he did for me. This might be a bug from the set. :cry:

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Apologies for the inconvenience. We'll replace the pet with the ones that can be leveled up in the next maintenance. 

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Closing this thread now. Feel free to post again if your pet is not yet replaced. ~

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